Returns Policy

No returns will be accepted without first notifying us of your intent to return the purchased product, as well as the specific reason for such return, as well as a return authorization – where applicable.

Prior to any return being entertained by St Andrews Camping & Outdoor, the returns procedure (below) must be followed:

  1. Notify St Andrews Camping & Outdoor of intended return, including the reason of the intended return.
  2. A return authorization will be supplied only in the event of the intended return being accepted by St Andrews Camping & Outdoor equipment.
  3. In the event that such intended return is accepted, an authorization will be issued, following which the return must be sent to the provided address within the authorization email.
  4. Only once goods have been received in the original packaging and condition and inspected, will a refund be discussed with the purchaser.

It is essential to follow these clear guidelines in order that we may best serve you.